The products must be returned to FORTE ET JOLIE in perfect condition for resale. They must be intact and complete, must include all labels and packaging and must not have been worn for a long time. All products returned incomplete, worn, damaged, or soiled will not be returned or refunded, and will be returned to you.

For all returns, please keep your return and return receipts.

As a reminder, return costs are free for the user in parcel delivery.


“FORTE ET JOLIE" will refund returned products subject to compliance with the abovementioned conditions.

The refund will be made within thirty days of receipt of the products by "FORTE ET JOLIE", by means of the payment used when ordering.

In accordance with article L 212 - 18 of the Consumer Code, the buyer has a withdrawal period of 14 days to return the product to "FORTE ET JOLIE" in order to benefit from an exchange or a refund. The return costs will be according to the method of returning the package.


The withdrawal period begins from the date of receipt of the package. This right of return will only be validated for products returned in perfect condition for resale. Any item returned incomplete will not be accepted.

Do you have a question? Write to us: contact@forteetjolie.re