DELIVERY OF YOUR PACKAGE:
Products ordered on the website www.forteetjolie.fr are shipped to France and abroad. Shipping will be to the address specified by "the Buyer" when ordering. Depending on the receiving country, you will have to pay customs fees at the rate of the receiving country.
Delivery is made to the address indicated by the buyer on the order form.
To validate shipments you must provide a phone number and a valid email address corresponding to the buyer.
Delivery times and prices depend on the geographic area to be served.
Any contingency extending the delivery time cannot be attributed to the "FORTE ET JOLIE" company and therefore cannot give rise either to damages, prosecution or cancellation of the order by the buyer.
Delivery is free anywhere in the world from 80€ of purchases
Delivery formulas with signature via La Poste Colissimo (prices after tax including fuel tax and packaging price):
| Destinations |
From 1g to 1kg |
From 1kg 01g to 3kg |
From 3kg 01g to 5kg |
Delivery time |
| Reunion | 9€75 | 11€40 | 13€ | 48 to 72 hours |
| Mayotte | 12€50 | 15€80 | 20€20 | 5 to 10 days |
| Mainland France | 16€35 | 24€60 | 35€60 | 5 to 10 days |
| DOM (French Overseas Departments) | 23€50 | 40€ | 62€ | 5 to 12 days |
| Zone 1 : South Africa, Kenya, Madagascar, Comoros, Mauritius | 18€ | 27€90 | 36€70 | 5 to 15 days |
| Zone 2 : Rest of the world | 31€20 | 48€80 | 67€50 | 5 to 15 days |
For more information on the general conditions of sale of the carrier : laposte.fr.
SHIPPING YOUR PARCEL :
Packages are generally dispatched within 2 days after receipt of payment. They are sent via La Poste with a tracking number and delivered with a signature.
Shipping costs include preparation and packaging costs as well as transport costs. Preparation costs are fixed, while transport costs vary according to the total weight of the package. We recommend you to group all of your items in one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
MEANS OF PAYMENT :
"The Buyer" has the choice of payment method:
- by Credit Card (Visa, MasterCard, Carte Bleue, e-carte bleue)
- by Paypal
All orders are payable in euros. No payments can be considered as a deposit or down payment. Payment for an order corresponding to the calculation defined on the site must be made in full when ordering online by the buyer.
In case of sold-out products, the debit will only be made for the sum of the products actually sent.
For any "credit online", it is registered for single use and has a maximum validity of three months from the date of issue.
Unfortunately, we cannot accept payment by cheque, bank transfer or cash.